Question 1

What is aqueous ozone?

Accepted Answer

Ozone is a natural molecule made of three oxygen atoms. Enozo makes aqueous ozone on the spot from ordinary tap water; after use, it reverts to water and oxygen. There are no additives, added scent or dyes.

Question 2

Does the ozone need to be stabilised?

Accepted Answer

No. Enozo makes ozone on demand, so there is nothing to store or stabilise. When the bottle runs low, simply refill it with tap water.

Question 3

How does ozone clean?

Accepted Answer

Ozone is a strong oxidiser. It reacts with dirt and odour molecules on surfaces, so it cleans without leaving chemical residue behind.

Question 4

What does ozone smell like?

Accepted Answer

Fresh, like the air after a thunderstorm.

Question 5

Is this new?

Accepted Answer

No. Ozone has been used for more than a century in drinking-water treatment, bottling, food processing and swimming pools.

Question 6

What is EnozoPRO?

Accepted Answer

A rechargeable commercial spray bottle that makes aqueous ozone on the spot from tap water for daily cleaning. It is robust and drop-tested for professional use.

Question 7

Which surfaces suit daily cleaning?

Accepted Answer

Tables, door handles, food-contact surfaces, bathrooms, sanitary areas, fitness equipment, mirrors, windows and spaces shared with pets, among others.

Question 8

How do I use the bottle?

Accepted Answer

Three actions: fill it with tap water, press the trigger and spray. There is no mixing or dosing.

Question 9

Does Enozo replace all my products?

Accepted Answer

For daily cleaning, Enozo replaces a large share of everyday chemicals. Periodic tasks still need specific products, such as limescale removers, heavy degreasers and anything required by law.

Question 10

Is it safe for staff, guests and food contact?

Accepted Answer

Aqueous ozone leaves no residue and works without added scents or dyes, reducing daily exposure to harsh chemicals. Always follow the usage instructions.

Question 11

Why is it risk-reducing?

Accepted Answer

It supports daily hygiene, reduces chemical exposure when spraying and lowers the chance of surface damage from spilled chemicals.

Question 12

Battery life and charging?

Accepted Answer

The bottle is rechargeable and produces approximately one gallon of cleaning solution per charge. Exact charging details are confirmed with the current product documentation.

Question 13

What does the EnozoPRO warranty cover?

Accepted Answer

A purchased EnozoPRO has a two-year replacement warranty for defects due to poor materials or workmanship, from the date of original installation. Expendable parts requiring frequent replacement may not be covered. Improper operation, unauthorised repairs or installation, alterations, abuse, fire, flood and acts of nature are excluded. The warranty may be voided by failure to follow use, care or maintenance instructions; removal, alteration or defacing of serial numbers or labels; unauthorised service; mechanical damage; or use of fluids other than clean, potable water. Report any covered defect to customer service within 30 days of discovery.

Question 14

Can I return a purchased EnozoPRO?

Accepted Answer

Yes. A purchased bottle has a 30-day money-back period. The customer pays return shipping; contact our support team first for return instructions.

Question 15

How is EnozoPRO Access invoiced?

Accepted Answer

EnozoPRO Access is available to business customers only and is invoiced quarterly in advance. We confirm the applicable rental terms before acceptance.

EnozoPRO, answered.

Ozone

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Usage

Service + warranty

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